Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
7.0/10
Very good
Rooms
7.8
Location
7.8
Service
7.0
Dining
7.3
Guest reviews
7.0/10
based on 4 reviews
8.0
8.0/10 based on 503 reviews
Betty
United Kingdom,
January
2024
6.4/10
My stay at the hotel was a mix of ups and downs. The room, with a private hot tub, was a great deal, but finding hair in my bed initially was a downer. It was a lively place for partying, though.
Rooms
7.0
The room, with a private hot tub, was a pretty good deal. Despite finding hair in my bed on the first night, the room itself was decent and in a direct line with the elevator.
Service
5.0
The service had its highs and lows. While some staff members were nice and helpful, others came across as rude and incoherent. The accusatory behavior about the room card was a bit of a letdown.
Location
8.0
The hotel's location was convenient for exploring Toronto and Scarborough. It was just off the 401, making it a good base for traveling around the GTA. However, being situated on a concrete slab might not be appealing to all guests.
Dining
6.0
The dining experience was a bit of a mixed bag. The variety of food was sufficient, but there were some issues like strange-tasting coffee from an automatic machine.
Facilities
6.0
Overall, the facilities were average. The sliced tropical fruits were a nice touch, but the toner being low was a small inconvenience.
Howard
United Kingdom,
December
2023
7.0/10
The hotel's rooms were spacious with a big sofa but too small for the number of guests, and noise was an issue until early morning. The service was helpful, but improvements in customer service are needed. The location was nice, close to the Scarborough Shopping mall and transportation links but far from other amenities. The dining experience was fantastic but inconsistent, while the facilities were decent. Free parking was a plus while value for money needs consideration.
Rooms
7.0
The rooms were spacious and even had a big sofa, but they felt too small for the amount of guests and were noisy until early morning.
Service
7.0
The staff was pleasant and helpful, facilitating a room change when needed, but more training in customer service is necessary.
Location
6.0
The location was nice, about 5 minutes away from the Scarborough Shopping mall/Walmart and offered easy access to transportation links, but it was far from other facilities.
Dining
8.0
The dining experience was unbelievably fantastic with delicious options, but there were inconsistencies in taste.
Facilities
7.0
The hotel's facilities were decent, offering essential services, but improvements could enhance the overall experience.
Daniel
United States,
December
2023
8.4/10
My stay at the hotel was fantastic! The rooms felt like brand new, well-stocked, and always clean. The service was exceptionally friendly and helpful, going beyond to please me. The location was central to everything I needed, making it convenient for my business trips. The dining experience was great with lots of different selections. Overall, a top-notch experience with some minor drawbacks.
Rooms
9.0
The rooms were like brand new, well stocked, and always clean.
Service
9.0
The service was very friendly and helpful, and they went beyond to please me.
Location
8.0
The location was central to everything I needed for my business trips.
Dining
8.0
The dining experience was great with lots of different selections.
Facilities
8.0
The hotel facilities were modern and well-equipped.
David
United Kingdom,
October
2023
7.8/10
The hotel is conveniently located near Centennial College, the Scarborough Town Center, and offers easy access to the Toronto Zoo. The clean and adequate rooms come with nice bathrooms and updated mattresses, though some areas need renovations. The service is generally friendly but could be more attentive at times. Dining options vary daily, providing a decent breakfast experience. The pool and hot tub offer enjoyable facilities on-site.
Rooms
8.0
The rooms were clean and adequate, featuring nice bathrooms and excellent new mattresses. Some rooms need renovations, but overall a comfortable stay.
Service
7.0
The staff was extremely friendly and helpful, catering to long-term regulars while being attentive to guests' needs.
Location
9.0
The location is great, close to restaurants, fast food places, shopping centers, and transport links, offering easy access to attractions like the Toronto Zoo.
Dining
7.0
The dining experience offers a varied breakfast selection, ensuring a good start to the day. However, minor issues like incorrect orders can occur.
Facilities
8.0
The hotel provides enjoyable facilities including a pool and hot tub for guests to relax and unwind during their stay.